Backed by a warranty and service

that's as good as our products.

One Year Limited Warranty for Brand New Products:

TMAX Digital Inc. warrants our brand new product against defects in material or workmanship for a period of one (1) year from the date of which starts with the date of original purchase (“Limited Warranty period”), at its own option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. TMAX Digital Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the warranty item, should it be determined that the packaging is insufficient, or the unit failed by a non manufacture defect TMAX Digital Inc may at its discretion, void the warranty. The consumer is responsible for the transportation cost to TMAX Digital Inc. A nominal handling fee does apply. You must receive a return authorization number before sending a unit in for service. Upon completion of the warranty service performed customer will have 90 days or duration of the original warranty whichever is greater.

 90 Days Limited Warrant for TMAX Manufacturer-Refurbished Products:

TMAX Digital Inc. warrants Manufacturer refurbished product against defects in material or workmanship for a period of 90 days from the date of which starts with the date of original purchase (“Limited Warranty period”), at its own option either (a) repair your product with new or refurbished parts, or (b) replace it with a refurbished product. TMAX Digital Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the warranty item, should it be determined that the packaging is insufficient, or the unit is not refurbished directly by TMAX Digital Inc, TMAX Digital Inc may at its discretion, void the warranty. The consumer is responsible for the transportation cost to TMAX Digital Inc. A nominal handling fee does apply. You must receive a return authorization number before sending a unit in for service. Upon completion of the warranty service performed customer will have 30 days or duration of the original warranty whichever is greater. TMAX DIGITAL INC DOES NOT ACCEPT NOR PROVIDE WARRANTY SERVICE FOR NON-TMAX MUNUFACTURER REFURBISHED PRODUCT.

 To Obtain Warranty Service

Should it be necessary to contact Customer Support, call (800) 890-1288 or email us at cs@nuvision.com.You will be instructed on how your claim will be processed. Have pertinent information available including proof of purchase and an understanding of the issue. You must retain the original bill of sale to provide proof of purchase. Call or email a customer support representative to assess the problem. No service or shipment will be accepted unless RMA # (Authorization Number) is provided to you and attached or printed to the shipping carton along with a copy of the bill of sale.

 Customer Data

Customer shall be solely responsible for maintaining backup data necessary to replace Customer data lost or damaged from any cause.

This warranty is effective only if the product was purchased through an Authorized Retail Seller of Tmax Digital Inc and the unit is operated in North America. You are responsible for all tariffs and taxes imposed to ship or receive warranty or replacement units to and from the U.S. Warranty extends only to defects in materials or workmanship and does not extend to cracked screens, damaged USB or DC ports or any other products that have been lost, discarded or damaged by misuse, accident, neglect, liquid damage, acts of God, such as lightning, improper installation, improper maintenance or modification. The Limited Warranty ALSO DOES NOT COVER damages of having been previously altered, modified, repaired or serviced by anyone other than the service facilities authorized by TMAXDigital Inc. to render such services. Warranty does not cover cosmetic damage or lost accessories. We may charge the customer for any service call made for anything not covered by the limited warranty. If you decline our service and wish to have the unit returned, you would need to either provide us a return label or pay Tmax for return charges. If there is no responses from you after 45 days Tmax Digital will assume is abandoned and recycle the unit on your behalf. 

This warranty gives you specific rights and these rights may vary from state to state. Some states do not allow limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential damages, so the above may not apply to you.

TMAX DIGITAL Inc. reserves the rights to change the warranty from time to time without written notice to you.

Limitations

Your LCD panel is an innovative device that is manufactured to precise tolerances with active performing pixels of at least 99.9%. As such, it is NOT a malfunction to view multiple nonperforming pixels on your screen. All warranties implied by state law are expressly limited to the duration of the limited warranty set forth above with the exception of warranties implied by state law. © 2016 TMAX Digital Inc. All rights reserved. Excel, Hotmail, Microsoft, Edge, OneNote, Outlook, OneDrive, Windows, Xbox, Xbox Live, and Skype are registered trademarks of Microsoft Corporation. Bluetooth is a registered trademark of Bluetooth SIG, Inc. This document is provided “as-is.” Information and specification may change without notice.

This warranty gives you specific rights and these rights may vary from state to state. Some states do not allow limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential damages, so the above may not apply to you.

Disclaimer of Warranty

EXCEPT FOR THE FOREGOING WARRANTIES, TMAX DIGITAL INC. HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY AND/OR ALL IMPLIED WARRANTIES OF MERCHANT ABILITY, FIRMNESS FOR A PARTICULAR PURPOSE AND/OR ANY WARRANTY WITH REGARDS TO ANY CLAIMS OF INFRINGEMENT.

LIMITATION OF LIABILITY

THE LIABILITY OF TMAX DIGITAL INC. , IF ANY, ANY PURCHASE’S SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF ANY KIND WHATSOEVER, REGARDLESS OF THE LEGAL THEROY AND WHETHER ARISING IN TORT OR CONTRACT, SHALL NOT BE GREATER THAN THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO WHICH SUCH CLAIM IS MADE. IN NO EVENT SHALL TMAX DIGITAL INC. BE LIABLE TO PURCHASE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO , COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS OR FOR ANY OTHER REASON WHATSOEVER.